Our Services

Turn-key Vacation Rental Management Services

 

Why Ion Property Management?

Here’s what makes us stand out from the rest:

  • Ion Property Management has a team of dedicated Field Operators who inspect your property after every check-out to ensure that the quality of the home is maintained in-between each guest.

    Our Field Operators are our boots on the ground. Each individual is equipped with a set of basic tools, problem-solving skills and a positive attitude!

  • We offer the convenience of booking directly with us, cutting out the middle man and putting more money into our homeowners pockets.

    Fact: Roughly 25% of our reservations are made direct!

  • We pride ourselves on being quick to respond to all our guests and owners’ needs when they choose to work with us. Timely customer service communication is our top priority in our day-to-day operations.

    Fact: We respond to all guest messages within 3-5 minutes between the hours of 8 AM - 8 PM. This leads to a 99% positive review rate, which leads to higher occupancy rates and better overall revenue for our homeowners.

  • Is your property currently unfurnished? No need to worry.

    All interior/exterior designs are customized and tailored to your personal budget and needs.

    We work with top-of-the-line interior designers with the mission of staging your home for success!

  • Ion Property Management originally began in the town of Scottsdale, AZ and as the company has flourished, we now are proud to be working in several markets across the United States. Currently, we operate in Phoenix (AZ), Boise (ID), and Flagstaff, (AZ).

 
 

What we do for you:

Calendar Management

Ion Property Management will provide full attention to your property to ensure we maximize productivity while still renting it to the best guests possible. Every property we manage is treated as if it were our own.

We pride ourselves on maintaining an 85% occupancy rate across the board with the current properties we manage. We take over 35% of our bookings directly, which essentially means we eliminate the middle man and their expensive fees and in turn create more revenue for our clients!

 

Inventory

Ion Property Management will guarantee that your property is equipped with the various items and inventory that guests may need during their stay. We are able to deduct these expenses from your monthly revenue so you don’t have to pay for them! It will be included as a line item when you receive your monthly statement.

Interior Decorators & Furnishing

We work with world-class interior designers to fulfill all your home furnishing needs while creating a welcoming and luxurious aesthetic for all properties.

 

Monthly Financial Statement

As a one-stop-shop property management firm, we ensure that each of our property owners receives a detailed financial statement on a monthly basis.

 

Maintenance

Our cleaning teams, pool service technicians, and maintenance personnel allow our property owners and our customers to feel safe knowing that all properties are being maintained with detail and care!

Keeping it Squeaky Clean

 

What We Provide

- Professionally laundered luxury full-sized towels, hand towels, washcloths, bath mats, black cosmetic cloths, sheets, and pillowcases
- Toilet paper
- Naturally scented individual-use shampoo
- Paper towels
- Laundry pods
- Kitchen dish soap
- Dishwasher pods
- Trash bags
- Fresh-scented liquid hand soap
- Professionally laundered striped pool towels (if applicable)

FAQs - General

  • Ion Property Management is a fully turn-key short-term vacation rental management company, specializing in luxury homes. Our management services include repairs & maintenance, guest communication, and calendar management with an 85-90% occupancy rate year-round.

    We have established ironclad relationships with vendors (HVAC, plumbing, landscaping, etc.), allowing us to maintain our properties to the highest standard at an efficient cost.

  • Yes, in most cases we will accommodate guests traveling with pets. We charge the guest a non-refundable pet fee, per pet. This ensures that the added cost to clean the home after a guest with a pet is not passed on to the homeowner.

  • Yes, no smoking of any kind is allowed inside our rentals. We enforce a minimum $1,000 fee for smoking inside an IPM property.

  • Yes, all IPM properties are furnished!

  • Our Field Operators follow a strict and highly detailed checklist prior to every check-in to ensure the property is properly prepared. Once the property has been approved and is ready, our automated front door code will be sent to the guest for check-in!

Ready to Get Started?

Book a stay with us, we’ll worry about the rest.